Go to this web page 5 minutes before your appointment time.
If you can’t remember the agreed time, check the email received when you made your appointment or contact us.
Make sure you are using one of these three browsers.
Otherwise, you can download one of the browsers.
Installation takes only a few minutes.
If you don’t know which browser you are using, look in the upper left corner of your screen.
ONLY 5 minutes before your appointment, click on the “START VIDEO CONFERENCE” button, enter your information and an advisor will speak to you in a few moments.